Terms & Conditions for Peitho Lab

Last Updated: 01 December 2025

Welcome to Peitho Lab (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of our website http://peitholab.com (“Site”) and your purchase of our beauty and cosmetic products.
By accessing or using our Site, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Site.

1. Company Information

Peitho Lab
403, Nautica, Casa Rio,
Dombivali (East), Kalyan,
Thane, Maharashtra – 421204, India

Phone: 8869002002
Email: info@peitholab.com

2. Eligibility

By using our Site, you confirm that:

  • You are at least 18 years old, or using the Site under supervision of a parent or guardian.
  • You are legally capable of entering into binding contracts.

3. Use of Website

You agree to use our Site only for lawful purposes and not to:

  • Engage in fraudulent activities
  • Interfere with website operations
  • Copy, distribute, or modify website content without permission
  • Upload harmful or malicious code

We may block access or terminate accounts if misuse is detected.

4. Products & Descriptions

We make every effort to display accurate product descriptions, images, and pricing. However:

  • Colors and appearance may vary due to screen differences
  • Product availability is subject to change
  • We reserve the right to modify or discontinue products at any time

We are not liable for typographical errors or inaccuracies.

5. Pricing & Payments

  • All prices are listed in Indian Rupees (INR).
  • We may change pricing at any time without notice.
  • Payments must be made using supported payment methods on our Site.
  • You authorize us and our payment processors to process your payment information securely.

We do not store full card details.

6. Order Acceptance & Cancellation

Your order is considered accepted only after we send a confirmation email.
We reserve the right to cancel orders due to:

  • Product unavailability
  • Pricing or typographical errors
  • Suspicion of fraudulent activity
  • Incorrect billing/shipping information

If your order is cancelled, you will be refunded (if payment has been collected).

7. Shipping & Delivery

  • We deliver products to addresses within India (unless otherwise specified).
  • Shipping times are estimates and may vary due to logistics or external factors.
  • You are responsible for providing accurate shipping details.
  • Once dispatched, delays by courier services are beyond our control.

More details can be found in our Shipping Policy (available upon request).

8. Returns, Refunds & Replacements

Our refund or replacement eligibility is defined in our Refund Policy.
Generally:

  • Certain cosmetic/beauty items may not be returnable due to hygiene reasons.
  • Products damaged during shipping may be eligible for replacement.
  • Customer-induced damage is not eligible.

Contact info@peitholab.com for support.

9. Intellectual Property

All content on this Site—including text, images, graphics, logos, product descriptions, and design—is the intellectual property of Peitho Lab.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify
  • Publish
  • Create derivative works

without our written permission.

10. User Accounts

If you create an account:

  • You are responsible for safeguarding your login credentials.
  • You agree to provide accurate information.
  • You must notify us immediately if you suspect unauthorized access.

We may suspend or terminate accounts at our discretion.

11. Reviews & User-Generated Content

By submitting reviews or comments, you grant Peitho Lab a non-exclusive, royalty-free license to use, display, or distribute such content.

You agree not to upload:

  • False or misleading information
  • Content that is offensive, illegal, or violates rights of others

We reserve the right to remove inappropriate content.

12. Third-Party Links

Our Site may contain links to external websites not operated by us.
We are not responsible for:

  • Their content
  • Their practices
  • Their policies

You access third-party sites at your own risk.

13. Disclaimer of Warranties

Our products and services are provided “as is” and “as available”, without warranties of any kind, express or implied.

We do not guarantee:

  • Error-free website operation
  • Availability without interruptions
  • Accuracy or completeness of content
  • Suitability of products for a specific purpose

14. Limitation of Liability

To the fullest extent permitted by law, Peitho Lab is not liable for:

  • Direct, indirect, incidental, special, or consequential damages
  • Loss of data, revenue, or profits
  • Issues arising from incorrect use of products
  • Delays or failures beyond our control

Your maximum remedy, in any case, is limited to the amount you paid for the product.

15. Indemnification

You agree to indemnify and hold harmless Peitho Lab and its representatives from any claims, damages, losses, or expenses arising from:

  • Violation of these Terms
  • Misuse of the website
  • Infringement of rights

16. Privacy

Your use of our Site is also governed by our Privacy Policy, which includes GDPR/CCPA/CPRA/CalOPPA compliance.
By using our Site, you consent to our data practices.

17. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Thane, Maharashtra.

18. Changes to Terms

We may modify these Terms at any time.
Updates will be posted on this page with the “Last Updated” date.
Continued use of the Site after changes constitutes acceptance of the updated Terms.

19. Contact Us

If you have questions or concerns regarding these Terms, you can reach us at:

📧 info@peitholab.com
📞 8869002002